Return and Refund Policy

At Sadiqdeals, we want you to feel confident and satisfied with every purchase. Our products are carefully inspected before shipment, but if you are not entirely satisfied with your order, we are here to help.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return, items must meet the following conditions:

• Items must be unused, unworn, and unwashed
• Items must be in the same condition as received
• Original tags and packaging must be intact
• Proof of purchase (order number or receipt) is required

Non-Returnable Items: For hygiene reasons, the following items cannot be returned:

• Undergarments and lingerie
• Personalized or customized products
• Items marked as "Final Sale"
• Items that have been damaged after delivery

How to Initiate a Return

To start the return process, please follow these steps:

1. Contact our customer service team at support@fitgearpro.com
2. Provide your order number and reason for return
3. Our team will review your request and provide return instructions
4. Pack the item securely in its original packaging if possible
5. Ship the item back to us using a trackable shipping method

Return Shipping Costs

• Customer Responsibility: You are responsible for return shipping costs unless the item received was defective or incorrect
• Free Returns: If we shipped the wrong item or if the product arrived damaged, we will provide a prepaid return label
• Shipping Method: We recommend using a trackable shipping service to ensure your return reaches us safely

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed within 7-10 business days
• The refund will be credited to your original method of payment (JazzCash or EasyPaisa account)
• You will receive a confirmation email once your refund has been processed

Note: Original shipping charges are non-refundable unless the return is due to our error (wrong item sent or damaged product).

Exchanges

If you wish to exchange an item for a different size or style, please contact us at support@fitgearpro.com within 7 days of delivery. Exchanges are subject to product availability.

Exchange Process:

• Contact us with your order number and the size/style you'd like to exchange for
• We will check availability and provide instructions
• Ship the original item back to us
• Once we receive the item, we will ship the replacement to you

Customers are responsible for shipping costs on exchanges, unless the exchange is due to our error.

Damaged or Incorrect Items

In the unlikely event that you receive a damaged or wrong item, please contact us immediately at support@fitgearpro.com with:

• Your order number
• Photos of the damaged/incorrect product
• Description of the issue

We will arrange for a replacement or a full refund at no additional cost to you.

Refund Exceptions

Refunds may not be available in the following cases:

• Items returned after the 7-day return window
• Items that show signs of use, wear, or damage beyond normal inspection
• Items without original tags or packaging
• Items returned without proof of purchase

Tracking Your Return

Once your return is received and processed, we will send you an email notification. If you haven't received a refund within 10 business days of approval, please check your JazzCash or EasyPaisa account first, then contact us at support@fitgearpro.com.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Sadiqdeals
Email: support@fitgearpro.com
Phone: +92 300 1234567
Location: Islamabad, Pakistan

Our customer service team is available Monday to Friday, 9:00 AM to 6:00 PM (PKT) to assist you with any return or refund inquiries.